Consultation & Support

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OurSys ERP Consulting

A Good ERP Consultant should have through understanding of the business processes. We understand your business processes very well.

Our Domain Experience will help you in addressing the Challenges of your Organisation through our recommended business flow through ERP. Our guidance will make your organisation to conduct MIS review, Certification Audits and Inventory Audits through ERP which is more realistic. A real time data will guide you on Strategy, Decisoin making and Investment planning much easier.

Service and Support

Support is rendered against the tickets raised by the respective users through Software. Resolution would be done either by Online or Onsite visit
We provide detailed self help manual for the software which is generally sufficient for users to learn, relearn easily

Our Approach

  1. Pre-sales system requirement study for estimating the scope of work
  2. Detailed system requirement study by interacting with the users, studying current systems and documents. Preparing Test Cases
  3. Designing the system to suit the needs defined in system requirement study
  4. Presentation to the customer’s management and consensus
  5. Testing of software against test cases
  6. Installation and training
  7. Monitoring and supporting users until stable
  8. Hand over
  9. Go Live